Providers: Find important information for you here. ![]() Please give insight, tips, your experience, what worked. AIM Specialty Health and myNEXUS have now adopted the Carelon brand. A in our practice ordered the Auth but that the serving Dr. I’ve never heard of Amerigroup, their website says the don’t do business in our state?Īnthem tell me that the Authorization says Dr. That I need to call amerigroup and tell them to fix it. Says that’s because Amerigroup hasn’t sent the paperwork that we are in network. And when I call to ask anthem they tell me that the Auth code for the claim is something entirely different.ĪIMs portal says our provider is out of network as a treating provider but not as an ordering provider. Carelon guidelines are reviewed at least annually. AIM Specialty Health is now Carelon Medical Benefits Management. 1, 2022, Tufts Health Public Plans is introducing a prior authorization program for genetic testing, which will be managed by AIM Specialty Health® (AIM). Sleep Disorder Management 969 and CPT and HCPCS Codes 970. Radiology Imaging Management 968 and CPT and HCPCS Codes 900. Three days later I get a letter from Anthem with the same auth code but a totally different CPT code. Quality Care Cancer Program (Radiation Oncology) 937 and related CPT and HCPCS Codes 938. I can request a pre-auth from AIM for 2 codes, am given 3 or 4 visits for one month, and an authorization code. Guidelines email address: (formerly AIM) sent name change transition notices to all registered Carelon portal users on January 31 and March 2, 2023.Aim specialty health provider portal is glitchy and not intuitive.This information will be included in all guideline update communications for health plans and providers. What will happen to the previous AIM number A. The anticipated effective date is September 1, 2021. When is the anticipated go-live date for providers to begin uing the new s phone number A. All previous links/emails are automatically redirected to the new ones for Carelon. What will be the new AIM Specialty Health (AIM) phone number for Amerigroup Community Care A. The guidelines website and email address used by providers to submit questions to the guidelines team have new addresses. The following AIM web pages are changing as well but will have redirects in place for a while, in case you have them bookmarked: In order to start an app and connect to the proper AIM Specialty Health Provider Portal free number, call AIM Provider Portal Customer Service at (800) 252-2021. The secure portal URL, is not changing. The AIM Specialty Provider Portal is a simple and convenient way to access timely, high-quality care for your patients.If you have bookmarks saved for AIM, be assured that the current URL for AIM automatically redirects to the Carelon URL. Carelon is a leading specialty benefits management company with more than 30 years of experience.The website for to Carelon as of March 1, 2023.You'll continue to use the same secure portal at Please make note of the following changes: There will be no changes to the way providers submit requests or the contact information to check status. ![]() ![]() available 24/7 to process orders in real-time 2. AIM Specialty Health (AIM) changed its name to Carelon Medical Benefits Management on March 1, 2023. AIM Specialty Health (AIM) Commercial/Medicare/Medicaid: For AIM managed programs, ordering and servicing physicians may submit a prior authorization request to AIM in one of the following ways: 1.
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